Excess water vacuumed out, materials that are unable to be saved or not worth saving removed to reduce overall moisture remaining in home

Extract remaining moisture from subfloor, carpets, etc. and clean those surfaces thoroughly

High temperature drying system that drives moisture out of remaining materials and condenses it in dehumidifier

Apply antimicrobial agent intended to kill and prevent mold growth

We offer 24 hour water restoration service. Call any time at 904-724-0061.

First, don't panic. Dry up what water you can to make your immediate situation more comfortable while you contact a professional. If necessary, contact a plumber to make sure the source of the water is shut off or repaired. Beyond that, many situations will be beyond what help the homeowner can provide. The most important thing is to contact a professional quickly/immediately.

Unless you are in danger there is no need to vacate your property. We often can resolve floods without homeowners needing to leave their homes for the evening. In extreme situations however, clients may find it preferable.

Absolutely not. You should call a professional as quickly as you can. The longer that materials stay wet, the more likely they will experience permanent damage or be ruined. As a restoration company, it is important to start reversing damage as quickly as possible. This allows us to save as many materials and items of a client's home that we can.

Unfortunately it is often not that simple. There are several layers to most flooring installations and each one will likely be wet. In order to resolve a water related issue in the home, all of the layers need to be dried by our dehumidifying equipment. Simply vacuuming water on its own is not a solution to a problem and should not be considered a solution to any flood. We've had clients insist otherwise, however as working professionals we only entertain the idea of doing the job completely and properly as an option.